We Follow the NDIS Code of Conduct in Everything We Do
Rahmah Care Services is a registered NDIS provider. We follow the NDIS Code of Conduct to ensure every person receives safe, respectful, high-quality support.
The Code guides how we behave, how we make decisions, and how we support you according to your choices, your comfort, and your NDIS plan.
If you’re not yet with the NDIS, we still uphold these standards while helping you understand the process.
What the NDIS Code of Conduct Means for You
1. We act with respect for your rights
We support your independence, your choices, your privacy, and your dignity.
2. We deliver safe and high-quality supports
Our team follows best practice, risk management, and safety procedures at all times.
3. We act with integrity, honesty, and transparency
We communicate clearly, avoid conflicts of interest, and always act in your best interest.
4. We respect your culture, identity, and background
We provide culturally safe support that honours your values, faith, language, and family.
5. We listen to your feedback and respond fairly
We welcome complaints, suggestions, and compliments, and we act on them quickly and respectfully.
6. We protect your privacy and personal information
Your information is handled securely and only used for your support.
7. We prevent and respond to violence, abuse, neglect, and exploitation
We take your safety seriously and follow strict safeguarding procedures.
The Official NDIS Code of Conduct
You can read the full Code of Conduct on the NDIS Commission website: NDIS Code of Conduct — Official Government Page (opens in a new window).
How Rahmah Care Services Upholds the Code
Our Policies and Procedures
We have internal policies that align with the Code, including:
- Safeguarding
- Incident management
- Complaints and feedback
- Worker screening
- Privacy and confidentiality
- Cultural safety
- Risk management
- Service agreements
- Policies and procedures, including participant and employee handbooks
Contact Us
Call us on (02) 8599 1714.
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